About Us

The Service Center is the Midwest’s leading provider of Medical Oxygen and Professional Medical Equipment Repair Services. We have been in business for over ten years and we feel proud to service over 300 Healthcare providers in Illinois, Michigan, Wisconsin, Indiana, Iowa and Ohio. We also feel proud to announce that we have expanded into the Southeast Region with two new locations servicing over 150 customers in South Carolina, North Carolina, and Georgia.

As our customers have seen and felt, we have developed our business based on the highest standard of service in the industry. We feel proud to say that we are the only Company in the United States to offer a Cylinder Service Guarantee so you can feel comfortable that you and your patients are receiving the best service in the industry. All of our medical equipment repairs and sales are backed with our industry leading warranty. We feel proud to show a customer retention rate of 99.8% and to hear our customers describe us as “Professional” and “Reliable”. Our customers include:

  • Independent HME companies ranging in size from small to large
  • All of the national HME companies
  • Hospitals and Hospital systems
  • Clinics and Physician Offices
  • Long Term Care Facilities
  • Fire Departments and Ambulance Services
Our Team

The Service Center Management Team is led by Jeff Addante and Patrick Sweet, both veterans of the Home Medical Equipment Industry with a combined 25 years experience. Having worked at large independent HME Companies, Jeff and Pat have a good understanding of the Industry and its challenges.

Without question, it is our 50+ employees with over 350 years of combined industry experience that make The Service Center successful and is credited for our consistent reliability and responsiveness. The culture of the organization is built upon our “5 Guiding Principals” and a commitment to our core business values.

Our 5 Guiding Principals

  • Be responsive to our customers’ needs
  • Take pride in performing quality work and delivering quality Service
  • Take care of our employees who, in turn, will take care of our customers
  • Gain the trust, respect and loyalty of our employees and customers
  • Be safe and compliant with all regulatory requirements

Core Business Values

  • Reliability
  • Responsiveness
  • Quality Focus
  • Initiative
  • Teamwork

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